Terms And Conditions

Terms and Conditions

Last Updated: 21-08-2025

Welcome to Pollachi Farmers Market (operated by Srikumaran Stores, GST Registration Number: 33AKYPV4647G1ZF, Principal Place of Business: A4/1, LIG Colony-1, Mahalingapuram, Pollachi, Tamil Nadu, India).

By accessing or using our website (pollachifarmersmarket.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.


1. Use of Website

  • Our platform connects farmers, traders, buyers, exporters, and vendors to list, trade, and purchase agricultural produce and related goods.

  • You agree not to misuse the website, attempt unauthorized access, or disrupt services in any manner.

  • Users must comply with all applicable Indian laws while using our platform.


2. User Accounts

  • To access certain features, vendors, farmers, and traders must register and create an account.

  • You are responsible for:

    • Providing accurate and complete registration details.

    • Maintaining the confidentiality of your login credentials.

    • All activities under your account.

  • Any fraudulent, misleading, or illegal use of the platform will result in suspension or termination.


3. Listings and Transactions

  • Farmers and vendors may list products and set prices. Buyers can purchase directly via our integrated payment gateways.

  • Payments are collected through PayU, Razorpay, and PhonePe in compliance with Indian financial regulations.

  • Srikumaran Stores acts as a facilitator and is not liable for product quality, delivery delays, or disputes between buyers and sellers.

  • However, we may assist in dispute resolution if formally reported.


4. Export Services

  • We facilitate export of coconuts and other farmer products to international buyers.

  • Export timelines, quality checks, and documentation will depend on Indian export rules and the import regulations of the destination country.

  • Buyers must ensure compliance with their country’s import laws and bear associated costs (customs duties, clearance fees, etc.).


5. Vendor Responsibilities

  • Vendors/farmers must ensure that:

    • Products listed are genuine, legal, and accurately described.

    • Goods comply with Food Safety and Standards Authority of India (FSSAI) guidelines where applicable.

    • No prohibited or restricted items are listed on the platform.

  • Any violation may result in suspension of account or legal action.


6. Intellectual Property

  • All content on this website (logos, designs, text, product photos, videos, etc.) is the property of Srikumaran Stores / Pollachi Farmers Market unless otherwise specified.

  • Vendors grant us permission to use product information and images for marketing purposes on our website and social media channels.

  • Unauthorized reproduction or misuse of content is prohibited.


7. Payments and Refunds

  • Payments made via PayU, Razorpay, and PhonePe are subject to their terms and conditions.

  • Refunds, if applicable, will be processed based on the vendor’s cancellation/refund policy.

  • Transaction charges from payment gateways may be deducted from refund amounts.


8. Termination of Service

  • We reserve the right to suspend or terminate any account found violating these terms, involved in fraudulent transactions, or engaging in prohibited activities.


9. Changes to Terms

  • Srikumaran Stores reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of our services after changes implies acceptance of the updated terms.


10. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall fall under the jurisdiction of the courts of Tamil Nadu, India.


11. Contact Information

For any unresolved queries, payment/transaction disputes, or support:
📞 WhatsApp: +1 415 694 8771  Email, Senthil.sivasamy@iaisystem.com